Escape ravenhearst

Please please please fix this game. Story line is great. Scenes are great. Trouble is it shuts off continually thru game and will not go any further when I reach the asylum. Have tried everything including re down loading five times and it still stops in same spot. Love big fish games. This one however has been a pain. Really wanted to finish it to see what happens. Very disappointed.

Jb7776 about Mystery Case Files: Escape from Ravenhearst Collector's Edition - A Hidden Object Adventure